MyAdvantage Privacy Statement 

Introduction

MyAdvantage is a health solutions company committed to improving access to affordable and quality healthcare across Africa. Through technology-driven services and strategic partnerships, MyAdvantage connects individuals, pharmacies, and healthcare providers to essential medical products and services.

Privacy Commitment

MyAdvantage is committed to protecting the privacy and security of the personal information we collect, use, and process. This Privacy Statement describes our practices concerning the collection, use, and protection of your data in line with the applicable data privacy laws and best practices.

Information We Collect

MyAdvantage collects and processes personal data necessary for our research and operational activities. In broad terms, this involves the type of information we collect:

Personal Identification Information: Name, address, email address, phone number, date of birth, and any other particulars that can be used to identify an individual.

• Health Information: Prescriptions, Health conditions, Medical history, Health status, or medical consultations where applicable.
• Technical Data: Internet Protocol address, type of browser, and other technical data through our website and other digital platforms.

How We Use Your Information

MyAdvantage collects information for the following:

• Provide and improve our healthcare services and digital platforms.
• Collaboration with national and international research institutions.
• Enable access to micro-insurance and health consultations.
• Communicate service updates, offers, and health-related content.
• Analyze service usage and improve user experience.
• Comply with legal and regulatory obligations.

Legal Basis for Processing

MyAdvantage processes personal data based on the following legal grounds:

• Consent: Where you have provided explicit consent for the processing of your personal data.
• Contractual Necessity: To fulfill service agreements with you.

• Legal Obligations:Compliance with legal and regulatory requirements.
• Legitimate Interests:To improve service delivery and ensure platform security.

Sharing and Disclosure of Information

MyAdvantage may share your personal information with:

• Partner Pharmacies: To fulfill prescriptions, manage medication delivery, and provide pharmaceutical care.
  • Healthcare Providers: Doctors, nurses, and consultants who offer medical advice, diagnosis, or treatment through our platforms.
  • Insurance Partners: For processing claims, verifying coverage, and administering micro-health insurance services.
  • Logistics Companies: For coordinating the delivery of medications and health products.
  • Technology Vendors: Providers of secure hosting, analytics, and communication tools who help us operate our digital platforms.
  • Service Providers: Third-party vendors who support our operations under confidentiality agreements.
  • Affiliates and Partners: Entities within our network that help deliver healthcare services.
  • Regulatory Authorities: When required by law or for public health purposes.

Cookie Policy

MyAdvantage uses cookies and similar tracking technologies to enhance your experience on our digital platforms. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, improve functionality, and analyze usage patterns.

How We Use Cookies

We use cookies to:

• Ensure secure and efficient platform performance.
• Analyze website traffic and user behavior.
• Personalize content and user experience.
• Support marketing and promotional efforts.

Your Choices
We obtain your prior consent before placing non-essential cookies (e.g. analytics, marketing). You can change, restrict or remove your choice anytime in our cookie or your browser settings. However, disabling certain cookies may affect the functionality of our website.

Data Security

MyAdvantage uses a secure infrastructure to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

• Secure encryption and storage of data.
• Regular security audits and assessments.
• Access controls and proper authentication protocols.
• Employee training regarding how to secure and handle private data safely.

Data Retention

MyAdvantage retains personal data for as long as it is required to meet the purposes for which it was collected, or as allowed or required by applicable law. When personal data is no longer needed, it is securely deleted or anonymized.

Your Rights

You have the following rights regarding your data:

• Be Informed: Request confirmation about whether your personal data is being stored, processed, why it’s being used, what types of data are involved, who it’s shared with, and how long it will be stored or the criteria used to determine that period.
• Access: Request access to your data and obtain a copy.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal requirements.
• Restriction: Request restriction of processing under certain circumstances.
• Objection: Object to the processing of your data.
• Data Portability: Request the transfer of your data to another organization or service provider.
• Withdraw Consent: Revoke previously given consent for data processing at any time, without affecting prior lawful processing.
• Automated Decision-Making: Object to decisions made solely by automated processing including profiling that significantly affect you and request human review.
• Lodge a Complaint: Submit a complaint to the Nigeria Data Protection Commission (NDPC) if you believe your data rights have been violated. Visit https://ndpc.gov.ngfor more information.

Contact Us

Should you have any questions, concerns, or complaints about this Privacy Statement or the processing of your data, you can contact us at:

MyAdvantage

Address: 96 Ikorodu – Lagos Rd, Fadeyi, Lagos, Nigeria

Email: Info@mymedicines.africa

Data Protection Officer (DPO) Contact Details

For any data protection queries or to exercise your rights, you may address yourself to our Data Protection Officer (DPO):

Data Protection Officer

Name: Oyindamola Ayodeji-Oni

Email: oyindamola@advantagehealthafrica.com

Changes to This Privacy Statement

MyAdvantage may update this Privacy Statement from time to time. We will inform you of significant changes by posting the revised statement on our website.